FAQ


Frequently asked questions

Fit, process, price, timeline, and risk, in the order planners actually ask them.

Who is KomosOccasions for?

It is for professional event and occasion planning studios in Australia running 10 to 20 events at once, across weddings, corporate events, and parties. It also fits solo and boutique planners outgrowing spreadsheets, inboxes, and a CRM built only to invoice clients.

If you coordinate many vendors across many events, it is built for you.

How is this different from a wedding CRM like Aisle Planner, or a generalist like HoneyBook or Dubsado?

Those tools are wedding-first and US-first, or generalist and organised around billing the client. KomosOccasions is built around the supplier backbone, spans all occasions rather than weddings only, and every environment it runs in is pinned to an Australian region (Sydney).

It is a daily operations tool for running many events, not just a contracts and booking funnel.

What does the AI actually do?

It turns a recorded client conversation into structured event details: dates, guest notes, dietary requirements, and vendor mentions, laid out for you to review.

It does not act on its own. The AI drafts and suggests, and every detail waits for you to confirm it before it becomes part of the event.

Will the AI ever change something without my say-so?

No. That is a hard product rule, not a setting. AI output is always a suggestion a human deliberately confirms.

In event work, a confident wrong answer is worse than no answer, so the confirm step is built in and cannot be skipped by the AI.

Is my clients' data safe from other studios using the tool?

Yes. KomosOccasions is multi-tenant with Postgres row-level security, so each business is isolated at the database level.

An automated cross-tenant isolation test proves one studio can never see another’s client data, and it runs on every build.

Does it work at a venue with no signal?

Yes. There is an offline-capable, one-handed event-day mode that keeps your run-of-show on your phone. You can read back arrival times, call times, and notes with no signal, and it syncs when you are back online.

It is built for exactly the vineyard an hour past the last cell tower.

Can I use it for corporate events and parties, or only weddings?

All of them. KomosOccasions spans weddings, corporate events, and parties in the same backbone.

It is built for an Australian studio doing a corporate launch on Tuesday and a 200-person party on Friday, not just weekend weddings.

Is the AI transcript intake on both plans?

It is on Branded, and it is open to everyone during the trial. For the whole 14 days you can use transcript intake and the public AI concierge whichever plan you end up on, so you can test the thing we lead with before you decide.

After that, transcript intake, the visitor-facing AI concierge, all four page designs, custom enquiry-form questions and your own domain are the Branded tier. Essential keeps AI drafting, summaries and next steps across your workspace, plus enquiry scoring, triage and matching.

I am a supplier, not a planner. Is there anything here for me?

Yes, and it costs nothing. You can list your business in the supplier directory, receive enquiries from planners, reply to every one of them, and collect ratings and reviews, all on the free tier. There is no card and no end date on it.

There is a paid Supplier Pro tier for promoted placement and a microsite. It is priced but not on sale yet, because part of what it buys is not finished.

What does it cost?

Two planner plans: Essential at A$49 a month, and Branded at A$119 a month, or ten months for twelve if you pay yearly. No GST. We are not GST registered, so the price you see is the price you pay.

Suppliers pay nothing. Listing, replying to planners and collecting ratings are free and will stay free. Every plan starts with the same 14-day trial and no credit card.

Why should I trust a pre-launch tool with my events?

Because we tell you exactly where we are. KomosOccasions is pre-launch, built multi-tenant, launching as a single tenant, with no live customers or revenue yet.

What exists is real and shown in a demo: the confirm-first AI, the database-level isolation, and the offline event-day mode. We would rather say that plainly than claim a customer count we do not have.

How do I get started, and when can I use it?

Start the free 14-day trial and use it on a real event. No credit card, and nothing to schedule. If you would rather be walked through it first, book a demo instead.

At the end of the 14 days you pick a plan, or you do not. We hold no card, so nothing is charged and an unfinished trial does not turn into a bill.

Still deciding?


The fastest way to know if KomosOccasions fits your studio is to run one of your own events through it.

Fourteen days, free, no card.